1. What is Brabantia?
Brabantia is a premium European brand offering high-quality homeware products such as waste bins, laundry accessories, kitchen tools, and bathroom essentials — now available across the UAE.
2. Do you deliver across the UAE?
Yes, we offer fast and reliable delivery across all Emirates, including Dubai, Abu Dhabi, Sharjah, and others.
3. How long does delivery take?
Standard delivery usually takes 1–3 working days within the UAE. During peak seasons or promotions, there may be slight delays.
4. How much does delivery cost?
We offer free delivery on orders above a certain amount (AED 199). Orders below that may incur a small shipping fee, which will be shown at checkout.
5. Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number via email or SMS to monitor your delivery status.
6. What is your return policy?
We accept returns within 7 days of delivery, provided the items are unused and in their original packaging. Please visit our Return Policy page for more details.
7. How do I request a return or refund?
You can request a return by contacting our support team via email or phone. We'll arrange for pickup and process your refund after inspection.
8. Are Brabantia products under warranty?
Yes, most Brabantia products come with a 5 to 10-year manufacturer warranty. Please refer to individual product pages for warranty details.
9. Do you sell genuine Brabantia products?
Absolutely. Brabantia.ae is the official online store for Brabantia products in the UAE, ensuring authenticity and quality.
10. How can I contact your support team?
You can reach us via:
Email: support@brabantia.ae
Phone: +971 4 353 6699
Support Hours: Monday to Saturday, 8:30 AM – 6:00 PM